Latest News
SMART Centre Access Guide
The Access Guide for the SMART Centre is now available in the following formats: The guide provides information of how to find the centre (including a hospital site map), getting there by public transport or by car, the reception and toileting facilities and contact details.
Opening Times over the Christmas and New Year Period
The SMART Centre will be open as normal except for the public holidays on 25 & 26 December 2024 and 1 & 2 January 2025 when it will be closed.
SMART Services – New Telephone System Now Live!
Our new telephone system went live on 26th June 2024. There is now one main number which callers can use when contacting SMART services – 0131 537 9177. Callers will be presented with options to select the service they wish to speak to – further details on the service options can be found at Contact […]
What Matters to You? Day
It is the annual WMTY Day on Wednesday 6th June. It is an opportunity to tell us about the issues that are important to you. You can do this with our online feedback form. Further information on this is available on the NHS Lothian website at https://www.nhslothian.scot/yourrights/patient-experience-team-tell-us-about-your-experience/what-matters-to-you/what-matters-to-you-day-2024/.
Telecoms System Upgrade
The SMART Patient Focus Public Involvement Group have been working with the NHS Lothian Telecoms Team and BT to upgrade our telephone system to improve user experience when contacting the SMART Centre. All existing telephone lines will be re-routed to an automated system where callers will be able to select an option for the service they […]
Spring Bank Holiday – 27 May 2024
The SMART Centre will be open as normal on Monday, 27th May 2024.
Public Holiday – 6 May 2024
The SMART Centre will be closed on the public holiday on Monday, 6 May 2024.
OPENING TIMES OVER THE EASTER PERIOD
The SMART Centre will be open as normal except for the public holidays on 29 March 2024 & 1 April 2024 when it will be closed.
Online Requests/Forms
Did you know you can now complete online requests/forms via the SMART website. This includes feedback, repair requests, prescriptions, self-referrals. (See individual service pages for further information).
Opening Times over the Christmas and New Year Period
The SMART Centre will be open as normal except for the public holidays on 25 & 26 December 2023 and 1 & 2 January 2024 when it will be closed.
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