Modernisation Project


The National Action plan for the modernisation of the Wheelchair and Seating Service was published in February 2009 with the formal launch hosted by NHS Lothian at the SMART Centre at Astley Ainslie Hospital on 3 March 2009.

The content of the national plan was directly informed by significant consultation and direct input from Users and Carers across Scotland. A National Wheelchair and Seating Services Project Board was established to take forward the development of this action plan over a 3 year period. A copy of the Action Plan can be downloaded by clicking of the following link – WSS Modernisation Action Plan.

Further information is also available on the Scottish Government website –

Patient Focus Public Involvement

SMART – User/Carer Network – Invitation cards to join our network have been handed out to users/carers when they receive delivery of their wheelchair and through our user satisfaction survey. This has also been publicised at the SMART Centre for anyone attending appointments. There has been a positive response and we now have a network of over 250 users/carers from Lothian, Fife and Borders. The network offers users/carers the opportunity to receive general information on service developments or to become more involved through completing surveys or questionnaires or attending focus groups and events.

NHS Fife has an established wheelchair user group who were involved in the design of the Satellite Clinic at Lynebank in Dunfermline.

NHS Borders will be inviting members from the User/Carer Network (who are from Borders) to become involved in a local wheelchair user group which will be established over the coming months.

If you are interested in joining the network or who would like further information you can contact the service on Tel. 0131 537 9436 or by email at:

Further Information on Developments within the National Modernisation Programme are also available by clicking on the following links:

•   National Project Board Newsletters

•   SMART WSS Newsletters

•   Scottish Wheelchair Users’ Voice